Netflix App Not Working On Windows 10



Get fix solutions when bumping into any irritating Netflix Windows 10 app not working problems/errors on PC.

I understand that after an update was installed last April your Netflix app has not been working. When you try to open the app will flash for a second and closes. You have tried uninstalling and reinstalling but the issue remains. The App store states something needs to be fixed and has been trying to do the repair for more than 20 minutes. How To Download Netflix in Windows 10.This tutorial will apply for computers, laptops, desktops, and tablets running the Windows 10 operating system (Home, P. Try to Uninstall and then reinstall the Netflix app in Windows 10. To do this navigates to the Start menu App Apps Netflix app Uninstall. After it, Start menu Store Type and Search “ Netflix ” Choose and install Netflix. And try to use Netflix again.

Netflix App Not Working On Windows 10 Pro

Netflix Windows 10 app has came to Windows 10 Store over half a year, and the PC version also supports viewing movies offline like its iOS/Andorid one. It's unusable to search and download on Windows 10 APP Store again in early July on both PC and mobile. Many users assumed that the demise of Netflix will last forever, however, Editor Rich Woods soon confirmed from Netflix official that Netflix app will not be removed. Luckily, Netflix is back now, and exaggerated rumors collapse of itself.

During the COVID-19 quarantine, Netflix wins a great number of visits, but also many complaints for involuntary interrupt. To adapt the throughput of video streaming, Netflix switches to SD resolution by default. Even so, Netflix app not working issue still happens now and then, especially in European coutries. How to solve Netflix Windows 10 app not working issue and keep yourself entertained at home without such bothers any more? Here this post will give you the answer.

Fix and avoid Netflix app not working on Windows 10

By using the best Netflix app Windows 10 not working troubleshooting tool, 5KPlayer. It's easy and fast to free download & play SD, 720p, 1080p and even 4K Netflix movies on Windows 10, as well as Windows 8, 7, XP and Vista. No crash or black screen at all!

5KPlayer redefines the expectations of a modern media player as a magic combination of smooth 4K/5K/8K video player, music/DVD player, online video downloader and AirPlay Sender/Receiver.

Scenarios of Netflix Windows 10 App Not Working Addressed

  • • Windows 10 Netflix app 'Whoops, something went wrong (with Error Code)'
  • • Netflix Windows 10 app crashes/suddenly broken (during startup)
  • • Netflix Windows 10 app won't start/run
  • • Netflix Windows 10 app no sound or black screen
  • • Sorry, there was a problem communicating with Netflix. Please try again. (T1)
  • ...

Solutions to Netflix Windows 10 App Not Working Provided

Causes of Netflix app not working on Windows 10 vary from situations. Just try each not working solutions in descending order until the Netflix app problem is resolved:

  • Restart Netflix Windows app.
  • Check Internet connection speed, and slow speed may cause problem of communicating with Netflix server. At least 52Mpbs is recommended for streaming 4K on Netflix.
  • Check for Windows 10 updates: Settings -> Windows Update -> Check for updates, then Windows 10 will automatically download and install updates.
  • • Checked all the drivers and everything are fully up to date.
  • Uninstall and reinstall Netflix app on Windows 10: Start menu -> App Apps -> Netflix app -> Uninstall. Then Start menu -> Store -> Type and Search 'Netflix' -> Select and install Netflix. And try Netflix again.
  • Stop your VPN to fix (T1) error if your place is among the 190+ Netflix acceptable countries. If you're in other Netflix not available country, like North Korea, and have to use VPN with USA location to watch Netflix TV series, do remember to change your phone region to US. If your VPN is also blocked by Netflix, get idea on how to unblock Netlifx by smart DNS setting
  • Resort to Netflix sibling - Netflix Party app: this one is especially developed and well-crafted for you to skill time during COVID-19 lockdown. Different from Netflix app, this successor supports you to watch Netflix movies and chat simultaneously with 10 friends! Now it attracts millions of users around the globe (not so many users as Netflix app). It's even more interesting and attractive, and meanwhile it has lower chance to encounter traffic jam and app not working problem.
  • ...

Others errors and tips:

Q. App store not downloading the right version of Netflix. Well, I've recently made a clean install of Windows 10 on my PC, and when I download the Netflix app, it downloads the W8/UWP version (which I don't like), not the W10 one. I check for app updates, but there's nothing for Netflix. What can I do about it? Thanks in advance.

A. It's the Netflix issue, you can contact and response it to Netflix tech support. Generally, this problem will soon be fixed by app update.

Q: Netflix Windows 10 app seems never remember where user left off watching a video.

A: This problem may be solved by near future, but at present you can just turn to browser streaming to remember.

Here we just list some top searched Netflix Windows 10 app errors on computer. If your error is out of the range, we advice you go to Netflix Help Center for searching, or create live chat with its online customer service representative, or directly make a call to him: 1-8666-579-7172. If nothing can do help on your Netflix Windows 10 problem, just try Netflix app alternative for Windows 10.

Of course, if you are an avid Netflix user, a black screen with no sound, no playback and video lags will drive you certainly crazy. We realize that Windows 10 is great, but it also contains its fair share of bugs and issues. One such recent issue with Windows 10 is ‘Netflix app not working’. It’s seemingly running slow both in the browser & app.

Netflix App Not Working On Windows 10

You might encounter a black screen every time you try to play a video. An error code just happens, stating “Whoops, something went wrong. . .with any error code”. Like the one shown in below screenshot.

OR

Is it happening that whenever you try to launch the Netflix App it suddenly crashes.

OR

You’re getting an error “Sorry, there was a problem communicating with Netflix. Please try again”

If these are one of the errors you are facing, read on to find the possible causes and solutions to it.

Why This Error Occurs?

There can be various reasons why you’re facing Netflix streaming problems on windows 10. Such as:

  • Due to corrupted file of the Netflix app
  • Because of Windows Store app cache
  • Due to incorrect network configuration
  • Maybe because there’s a compatibility issue with device drivers
  • Buggy Windows update
  • Or maybe due to Windows media element that is preventing playback.

So before taking further actions just make sure you have the latest Windows update with all the drivers at place.

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Let’s check out some quick repairs for fixing this issue:

Basic Troubleshooting Fixes

  1. Restart the Netflix app.
  2. Check for Internet connection, sometimes slow network triggers the issue by not communicating with the Netflix server.
  3. Do not forget to update Windows.
  4. Check your time zone and region settings are correct.
  5. Clear Browser Cache.

Advanced Troubleshooting Fixes

Method 1- Allow Netflix App to use the GPU or Graphic Card

Let the app access graphic Card on your Windows 20 for optimum performance. To give access:

Step 1- Just navigate to Settings option on your PC > Click on System > tap on Display.

Netflix App Doesn't Work On Windows 10

Step 2- Scroll down the list to find “Graphics Setting”. Click it and under ‘Choose an app to set preference’ select ‘Universal App’ & add ‘Netflix App’ to the second option.

Step 3- Click on “Add’ Button.

Step 4- The GPU setting of Netflix App would be ‘system default’, click on Options button.

Step 5- Just set the graphics preferences to “High Performance” and save.

Start the app and observe if the issue is still pertaining. If yes, then follow the other method!

Method 2- Reset the Netflix Window App

To do so, navigate to Settings > Go to Apps > Click on Apps & Features option. Look for Netflix App, when found click on the Advanced options. Now, under reset section- click on Reset button.

Just reboot your Windows and again launch the Netflix App. This will surely solve your issue.

In case this method doesn’t work out, don’t worry because we have few more fixes to help you solving Netflix streaming problems.

How to Turn off SmartScreen Filter in Windows...This blog help will drive you through a step-by-step process to disable SmartScreen Filter Windows 10 & 8.

Method 3- Flush Current DNS Cache

Computers store IP Addresses in its cache and works with DNS that results in faster data transfer. So, there might be a possibility that any DNS misconfiguration is causing Netflix app not performing properly.

Consequently, try flushing the DNS cache and see if it works for you or not. To do so:

Step 1- Go on start and search for cmd.

Step 2- Right-click on the search result Command Prompt and click on ‘Run as administrator’.

Step 3- Now, type the following command: ipconfig/flushdns and press Enter.

Step 4- Exit the command prompt and reboot your system.

Not helpful? Look forward for another method!

Method 4- Check That All Your System Drivers are Updated

Sometimes, outdated graphic card, audio and other display drivers create nuisance in streaming videos. So, you should regularly check, and update drivers whenever needed. You can update drivers from Device Manager.

Step 1- Go to Device Manager by right clicking on Start button

Step 2- A complete list of all the devices connected to your PC, will be displayed. First check your graphic card drivers are latest or not. Look for ‘Display adapters’, double-click it to see graphic card details and right-click on it and hit ‘Update Driver Software’ option to update the drivers.

Check all the drivers in the same way and update them on-by-one.

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Netflix Won't Open On Windows 10

Another Way To Update Drivers

In case you don’t want to take the manual pain for updating all the drivers. take assistance from a dedicated software which is designed for the purpose. Systweak’s Advanced Driver Updater is one such application, that is the quickest way to get latest drivers on your PC. Download this software to click on below button.

Once you’ve installed the app, just Scan for outdated drivers > Once the scanning process gets completed > you will be taken to a new page where all the outdated drivers would be listed > Click on Update All option.

And the best of all, if anytime you realize you want to restore your previous driver configurations. The software comes with Backup & Restore points as well. Few simple clicks are what it requires to get everything back!

Keep your computer running at peak performance with Advanced Driver Updater.

Method 5- Delete mspr.hds Files

Netflix and other most common video streaming platforms are DRM (Digital Right Management) protected. Talking about Netflix app, it uses Microsoft PlayReady to stream DRM contents. These files are prone to cause streaming malfunction. So, you can delete existing files and force Windows to create new mspr.hds file.

To delete mspr.hds files, follow the given steps:

Step 1- Open File Explorer, press ‘win key & E’ together.

Step 2- Go to your Windows Drive (usually it’s (C:)

Step 3- Head towards the search box at top-right corner, and type “mspr.hds” and hit Enter.

Step 4- All mspr.hds files be displayed to you, select all by pressing ctrl + A and right click to delete them.

Step 5- Restart your computer and launch Netflix to see if you’ve managed to get out of the error.

Is Your Netflix Streaming Again?

We hope if you’ve came to this blog to find a solution for ‘Netflix App Not Working On Windows 10”, your Netflix is now working again.

Also, if there are some other fixes which helped you to overcome the issue. Do share with us in the comment section below!